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Digital transformation is the process of using digital technology to modify or create new business processes, culture, and customer experiences to meet changing business and market requirements. Making digital technology work relies heavily on successful implementation. With Salesforce as the leading CRM system, let’s dive into the success factors of an implementation and how a SI-partner can help.

Read Alina Smit’s interview and find out how Academy25 kickstarted her Salesforce consultancy career.

On march 15, 2022 Salesforce hosted a special partner award ceremony for its most successful partners in the dutch ecosystem. Gen25 received the Salesforce financial services award and was additionally nominated as a top three contentor for the Salesforce retail and consumer goods partnership award, Salesforce connected ecosystem award and the Top EBU alignment partner collaboration award.

In 2021, Gen25 has taken training and development to the next level with the launch of Academy25. In this article, we review the Academy25 program together with Jan Dost, COO of Gen25.

FinDock, the Salesforce native application for connecting payment data to Salesforce, and Subscription25, the Salesforce solution that tracks subscription contracts and takes care of invoices, are proud to start working as partners. "Together we offer a complete invoice-payment solution in Salesforce".

Beginning February 1, 2022, Salesforce will require customers to use Multi-Factor Authentication (MFA) to access Salesforce products.

This in-depth review will dive into Booker25’s features, ideal use cases, and setup effort, as well as the different ways this app could be a great addition to your Salesforce org.

Data and value, they seem to be totally entangled, with more data leading to more value. Indeed, data has the potential to create new value, but data has no ambition of its own. Talking about ambition in a business context, Gen25 has launched a whitepaper on how to create a future-proof customer experience platform using data, AI and automation.

Gen25 has been granted with an FD Gazelle, the award for the fastest-growing companies in the Netherlands

In 2021, Gen25 has taken training and development to the next level with the launch of Academy25. In this article, we review the Academy25 program together with Jan Dost, COO of Gen25.

Getting rapid scalability right is about creating the ideal balance between addressing market potential and ensuring product delivery

Turning one-time shoppers into loyal customers is all about customer service. According to research, 89% of all customers are more likely to make another purchase.